Notes from building and operating AI systems, commerce platforms and the measurement around them.
Claims about AI productivity are everywhere. Here is what controlled studies actually found about time savings in customer support, writing, consulting and coding, and how to apply it in your own business.
AI for Business 5 min read
Is that AI project worth it? Here is a simple formula to calculate the ROI of AI and automation, a worked example, the hidden costs people forget and how to build a business case management trusts.
AI Automation Consulting 4 min read
Meetings take a big part of every work week, and the follow-up takes even more. Here is how AI meeting assistants handle notes, summaries and action items, and how to use them responsibly.
AI for Business 4 min read
Email still eats a large part of the work day. Here is how AI can sort, summarise and draft replies, how to automate shared inboxes and how to keep control over what gets sent.
AI for Business 4 min read
Employees are already using AI, with or without rules. A clear AI policy lets them use it productively while protecting company and customer data. Here is what to include and a template you can adapt.
AI for Business 5 min read
Typing data from PDFs and emails into other systems is slow, boring and error-prone. Here is how AI document processing extracts data from invoices, contracts and forms, and how to implement it safely.
AI Automation Consulting 4 min read
Buying AI licences is easy. Getting a team to use AI well is not. This practical guide helps managers introduce AI step by step, from first use cases and training to measuring results.
AI for Business 4 min read
Better prompts mean better results and less rework. Here are 15 copy-ready prompt templates for everyday business tasks, plus the five rules that make any prompt work better.
AI for Business 5 min read
Sales people often spend more time on admin than on selling. Here are 12 practical ways AI reduces research, CRM work and follow-ups, so your team has more time for customers.
AI for Business 4 min read
Small businesses have the least time and often the most to gain from AI. Here are the 10 categories of AI tools that save the most time, what to look for and how to start without wasting money.
AI for Business 4 min read
What Hyvä Checkout changes on a Magento 2 store, how PostNL, DHL and payment modules integrate, and when keeping the Luma checkout is the smarter call.
Commerce Engineering 9 min read
Two critical PHP vulnerabilities, nicknamed PHP2Shell, can allow unauthenticated remote code execution. Here is what is affected, how to patch every common setup, what to do if you cannot patch today, and how to check for compromise.
Platform Operations 11 min read
